Privacy Policy
Your privacy is important to us. This policy explains how VERO Staffing Agency collects, uses, protects, and shares your personal information.
Introduction
VERO Staffing Agency ("we", "us", "our", "VERO") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect the personal data of job candidates, employers, recruitment agencies, and website visitors.
By using our services, submitting your information to us, or visiting our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.
VERO Staffing Agency is a licensed recruitment agency operating in the Maldives under Category B License, authorized to recruit foreign workers, manage work permits via the XPAT system, and provide comprehensive staffing solutions to businesses across all industries.
Contact Information:
📍 Hulhumale, Maldives
📧 info@verostaffing.agency
📱 +960 7390847
Information We Collect
We collect different types of personal information depending on your relationship with VERO:
Personal Identification:
- Full name, date of birth, nationality, gender
- Passport copy (biographical page with photo and details)
- White background passport-sized photographs (for visa applications)
- Recent color photographs
- National ID or other government-issued identification
Contact Information:
- Email address
- Phone number (mobile and WhatsApp)
- Current residential address
- Emergency contact details
Professional Information:
- Comprehensive resume/CV with employment history
- Educational certificates, diplomas, and degrees
- Professional certifications and training documents
- Trade test certificates (for skilled workers)
- Experience letters from previous employers
- Job references and recommendation letters
- Skills assessments and qualifications
Background & Verification Documents:
- Police character certificate / Good conduct certificate
- Medical fitness certificates
- Criminal background check results (if applicable)
Multimedia Content:
- Working videos demonstrating skills (for specific job categories)
- Self-introduction videos
- Portfolio images or samples of work (if applicable)
Employment Preferences:
- Desired job positions and roles
- Salary expectations
- Availability and start date
- Preferred work locations
- Company name, registration number, and business license
- Contact person details (name, email, phone, position)
- Company address and location
- Industry and business type
- Job requirements and position descriptions
- Salary and benefits information
- XPAT account details and quota information
- Work permit and visa documentation
- Name and email address (from contact forms)
- Phone number (if provided)
- Message content and inquiry details
- IP address and browser information (automatically collected)
- Pages visited and time spent on website (analytics)
- Device type and operating system
How We Use Your Information
VERO uses the collected personal information for the following purposes:
Recruitment & Placement Services:
- Matching candidates with suitable job opportunities
- Sharing candidate profiles with prospective employers
- Conducting interviews, assessments, and skill evaluations
- Verifying qualifications, experience, and background
- Facilitating employment contract negotiations
Work Permit & Visa Processing:
- Submitting applications through the XPAT system
- Coordinating with Maldives Immigration authorities
- Processing work permits and visa documentation
- Managing quota allocations and renewals
Communication & Updates:
- Responding to inquiries and questions
- Providing recruitment status updates
- Sending job alerts and opportunities (with consent)
- Sharing important policy or service changes
Compliance & Legal Obligations:
- Meeting Maldivian Employment Act requirements
- Complying with Immigration regulations
- Responding to government inquiries or audits
- Maintaining records as required by law
Service Improvement:
- Analyzing recruitment trends and success rates
- Improving our candidate sourcing methods
- Enhancing website user experience
- Training staff and improving service quality
- ❌ We do NOT sell your personal information to third parties
- ❌ We do NOT use your data for unrelated marketing purposes without consent
- ❌ We do NOT share your information with competitors or unauthorized parties
- ❌ We do NOT retain your data longer than necessary
Who We Share Your Information With
VERO shares personal information only when necessary to provide our recruitment services or comply with legal obligations:
| Recipient | Information Shared | Purpose |
|---|---|---|
| Prospective Employers | Candidate profiles, resumes, certificates, photos, videos | Job matching and hiring decisions |
| Recruitment Agencies & Agents | Job requirements, candidate feedback, placement updates | Coordination and candidate sourcing |
| Maldives Immigration | Passport details, personal info, employment contracts | Visa and work permit applications |
| XPAT System | Candidate details, employer info, job descriptions | Work permit processing and management |
| Background Check Services | Name, date of birth, ID numbers | Verification and screening (when applicable) |
| Medical Centers | Basic personal info for appointment scheduling | Medical fitness testing (if required) |
All third parties we work with are contractually obligated to maintain the confidentiality of your information and use it only for the specified purposes. We ensure that:
- Employers sign confidentiality agreements before receiving candidate data
- Partner agencies comply with data protection standards
- Government authorities handle data according to official procedures
- Service providers use appropriate security measures
Legal Disclosures:
We may disclose your information if required by law, court order, or government regulation, including:
- Compliance with Maldivian legal requirements
- Response to lawful requests from authorities
- Protection of VERO's legal rights and interests
- Prevention of fraud or illegal activities
- Protection of safety and security
How We Protect Your Information
VERO takes data security seriously and implements industry-standard measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
Technical Safeguards:
- Secure servers with encryption and firewall protection
- SSL/TLS encryption for website data transmission
- Regular security updates and vulnerability patches
- Secure cloud storage with access controls
- Antivirus and anti-malware protection
Physical Safeguards:
- Restricted access to physical files and documents
- Secure office premises with controlled entry
- Locked cabinets for sensitive documents
- Safe disposal of outdated physical records
Administrative Safeguards:
- Access to personal data limited to authorized staff only
- Employee training on data protection and confidentiality
- Confidentiality agreements with all staff members
- Regular audits and compliance reviews
- Incident response and data breach protocols
While we implement robust security measures, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security, but we continuously work to enhance our protections.
Your Responsibility: Please keep your login credentials (if applicable), passwords, and personal information secure. Do not share sensitive information via unsecured channels.
Data Breach Response:
In the unlikely event of a data breach that affects your personal information, we will:
- Investigate and contain the breach immediately
- Notify affected individuals without undue delay
- Report to relevant authorities as required by law
- Provide guidance on protective measures you can take
- Implement additional safeguards to prevent recurrence
Your Privacy Rights
You have certain rights regarding your personal information. VERO respects these rights and provides mechanisms to exercise them:
To exercise any of these rights, please contact us at:
📧 Email: info@verostaffing.agency
📱 WhatsApp: +960 7390847
📞 Phone: +960 7390847
We will respond to your request within 30 days. In some cases, we may need to verify your identity before processing your request.
Limitations:
Your rights may be limited in certain circumstances, such as:
- When we have legal obligations to retain your data (e.g., immigration records)
- When data is needed for ongoing recruitment processes or employment contracts
- When deletion would impair our legal rights or obligations
- When data is required for compliance with Maldivian laws
Cookies & Website Tracking
Our website (verostaffing.agency) uses minimal tracking technologies to improve user experience and understand how visitors interact with our site.
Essential Cookies:
- Session management for contact form submissions
- Security and fraud prevention
- Website functionality (these cannot be disabled)
Analytics (if applicable):
- Page views and visitor counts
- Time spent on pages
- Referral sources (where visitors come from)
- Device type and browser information
- Geographic location (country/city level only)
Third-Party Services:
- Google Fonts: For website typography
- Web3Forms: For contact form processing (see their privacy policy)
- Google Maps: For location display
We Do NOT Use:
- ❌ Third-party advertising cookies or pixels
- ❌ Social media tracking pixels
- ❌ Behavioral targeting or retargeting cookies
- ❌ Cross-site tracking
Managing Cookies:
You can control cookies through your browser settings. Most browsers allow you to:
- View and delete cookies
- Block all cookies
- Block third-party cookies
- Clear cookies when you close your browser
Note: Disabling essential cookies may affect website functionality.
How Long We Keep Your Information
VERO retains personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Candidate Data (Active) | Duration of recruitment process + 1 year | Matching with future opportunities |
| Candidate Data (Placed) | Employment period + 3 years | Work permit records, legal compliance |
| Candidate Data (Not Placed) | 6 months to 1 year (unless consent given for longer) | Future job opportunities |
| Employer Data | Duration of relationship + 3 years | Service records, legal compliance |
| Contact Form Data | 1 year from submission | Follow-up and service improvement |
| Financial Records | 7 years | Tax and accounting requirements |
| Legal/Compliance Records | As required by law | Regulatory obligations |
Deletion Process:
- At the end of the retention period, data is securely deleted or anonymized
- Physical documents are shredded or destroyed
- Digital records are permanently deleted from our systems and backups
- You may request early deletion (subject to legal obligations)
We may retain your data for longer periods if you provide explicit consent. For example, candidates may opt-in to remain in our database for future job opportunities for up to 3 years.
International Data Transfers
As an international recruitment agency, VERO may transfer personal data across borders to fulfill our services.
Countries Involved:
- From: India, Pakistan, Bangladesh, Nepal, Sri Lanka, Myanmar, Philippines, Indonesia
- To: Maldives
Purpose of Transfers:
- Recruiting candidates from source countries for employment in the Maldives
- Sharing candidate profiles with Maldivian employers
- Coordinating with international recruitment agencies and agents
- Facilitating work permit and visa applications
Safeguards:
- We transfer data only when necessary for recruitment services
- Partner agencies are contractually bound to protect data
- Data is transmitted using secure, encrypted channels
- We comply with applicable data protection laws in both jurisdictions
Your Consent:
By submitting your information to VERO or using our services, you consent to the international transfer of your data as described above. This is necessary to provide our recruitment services effectively.
Children's Privacy
VERO's services are NOT intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
All job candidates must be of legal working age according to Maldivian law and the laws of their home country.
If You Are a Parent or Guardian:
If you believe we have inadvertently collected information from a minor, please contact us immediately at info@verostaffing.agency, and we will promptly delete such information.
Changes to This Privacy Policy
VERO reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, legal requirements, or for other operational reasons.
How You'll Be Notified:
- Updated "Last Updated" date at the top of this page
- Email notification to active candidates and clients (for significant changes)
- Website announcement banner (for major updates)
What Happens After Changes:
- Continued use of our services after changes constitutes acceptance of the updated policy
- For material changes, we may request your renewed consent
- You always have the right to stop using our services if you disagree with changes
Reviewing Updates:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. The current version will always be available on our website at verostaffing.agency/privacy-policy.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please don't hesitate to contact us:
VERO Staffing Agency
📍 Location: Hulhumale, Maldives
📧 Email: info@verostaffing.agency
📱 WhatsApp: +960 7390847
📞 Phone: +960 7390847
💬 Viber: +960 7390847
🌐 Website: verostaffing.agency
Business Hours:
- Sunday - Thursday: 9:00 AM - 5:00 PM (Maldives Time)
- Friday: Closed
- Saturday: 10:00 AM - 2:00 PM
What to Include in Your Privacy Inquiry:
- Your full name and contact information
- Clear description of your question or request
- Any relevant reference numbers or dates
- Proof of identity (for data access/deletion requests)
Response Time:
We strive to respond to all privacy-related inquiries within 30 days. For complex requests, we may need additional time and will keep you informed of our progress.
At VERO Staffing Agency, we are committed to transparency, fairness, and accountability in how we handle your personal information. Your trust is important to us, and we continuously work to earn and maintain it.
Thank you for trusting VERO with your personal information.
Last Updated: January 15, 2025 | Version 1.0